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Open CherishDays once — that refreshes the schedule the widget reads, and it will then keep counting on its own. On iPhone, widgets also need the app to have been opened at least once after installing. If a widget still shows an empty frame, check that a Moment is assigned to the slot it uses, under the Widgets tab.

Widgets show a numbered slot rather than a specific Moment, because iOS fixes a widget’s options when the app is built. Open the Widgets tab and set which Moment sits in each slot, then touch and hold the widget on your home screen and choose the slot you want.

Open Settings → Restore purchases, signed in to the same App Store or Google Play account you bought it with. Lifetime Pro is a one-time purchase, so there is no subscription to renew and nothing expires.

The free tier keeps 3 Moments. Lifetime Pro removes the limit for one payment. You can also archive a Moment you are no longer watching — archiving keeps everything, it just takes it off the home screen, though archived Moments still count towards the limit.

CherishDays counts elapsed whole days from the date you set, so the day you chose is day zero and the next day is day one. If a count still looks wrong, check the Moment’s date in Edit — and tell us what you expected to see, with the date, and we will look into it.

Check that notifications are allowed for CherishDays in your phone settings, that reminders are switched on in Settings → Notifications, and that a Focus mode or battery saver is not holding them back. Reminders are scheduled on the device, so they work offline.

CherishDays has no account or cloud, so use Settings → Backup & restore → Export backup, keep the file somewhere you trust, then use Restore on the new phone. You can merge it with what is already there or replace everything.

We never receive your Moments, so we cannot restore them. A backup file you exported earlier can be restored from Settings → Backup & restore.